Last update: December 11, 2020

Waxpeer is committed to ensuring your data and information you submit to us are safe and protected. This privacy policy set out how we collect, use and protect your information. Please, do not use the Website and other Services if you do not agree to the Privacy Policy.

While using the Website or other Services, we will ask you to supply us with some information which can be personal or non-personal information and other information that we will expressly list out in this Privacy Policy. The essence of all the information we ask you to supply to us is to enable us not only to improve our services but to serve you better, thereby ensuring you are maximally satisfied.

Waxpeer also adheres strictly to the General Data Protection Regulation (GDPR) for the sake of our customers and users who are resident in the European Economic Area (EEA).

Unless specifically defined, terms used throughout this Policy have the same definitions as those given in the Terms of Use available on the Website (hereinafter – the “Agreement”), of which this Policy forms a part.

  1. 1. The Information we collect

    1. 1.1. Waxpeer may collect the following Information from you:

      1. 1.1.1. Personal data. We may collect personal information when you register on the Website, or otherwise provide us with the information under the Agreement or this Privacy Policy to perform transactions at Waxpeer, use the Website or other Services.

        Personal data may include:

        • your Steam account data (email address, username, user ID),
        • payment details (e.g. credit card details, trading information, etc.),
        • сontact information, such as email address;
        • Identity verification information;
        • Residence verification information.

      2. 1.1.2. Usage data i.e. data collected automatically either generated by the use of the Website or other Services (for example, the duration of a page visit, information of the User’s IP addresses, domain servers, types of computers accessing the Web\site and types of web browsers used to access the Website).
      3. 1.3. Usage data is not Personal data, however, Waxpeer may use cookies or similar technologies that may to some extent identify the User. Cookies are small text files that enable Waxpeer to collect the information about web-browsing activities of Waxpeer such as the pages visited by the User and the time the User spent on viewing the page. The User may decline the cookies at his or her discretion in the personal settings of the web-browser.
  2. 2. How and why we use your data

    1. 2.1. Waxpeer may use the information we collect from you for the following:
      1. 2.1.1. to gather analysis or valuable information so that we can improve the Website or other Services;
      2. 2.1.2. to detect, prevent and address technical issues and User’s requests;
      3. 2.1.3. to process the User’s transactions and payments;
      4. 2.1.4. providing and managing your account;
      5. 2.1.5. to customize and improve the Website or other Services for you;
      6. 2.1.6. to provide you with Waxpeer’s news, updates, promotions, new services and special offers
      7. 2.1.7. to notify you about changes to the Website or other Services;
      8. 2.1.8. to build up statistical data for auditing, research, modeling, and reporting for our advertisers and other partners;
      9. 2.1.9. In obedience to law;
      10. 2.1.10. when the processing is in our legitimate interest, for instance, if it is necessary to provide you with access to the Website or other Services and to continually improve it, and if it's not overridden by your rights;
      11. 2.1.11. for the Agreement performance.
    2. 2.2. Our use of your personal data is limited to that which is reasonably required in order to fulfill our obligations under the Agreement, and provide access to the Website and the Services to you and to make improvements to the Website and the Services which benefit both us and you.
    3. 2.3. We do not use your personal data for any reasons not stated in this Privacy Policy and never use it in an excessive manner that is disproportionate to our aims of providing and improving our service or in a way that is contrary to your interests.
  3. 3. Sharing your Information

    1. 3.1. We so much respect your privacy and we understand the salient and confidential nature of the information you provide to us; so we assure you that all information supplied to us will be held privileged. However, there are times we may disclose your information to third parties like:

      1. 3.1.1. To the extent necessary for the purpose of providing our service, the Personal data may be transferred to third parties within the EEA who we engage from time to time to provide us with any services or facilities which we use for the purpose of administering our business and providing our services to users. These third parties may have its own privacy policies, and Waxpeer is not responsible for such policies or practices of third parties.
      2. 3.1.2. Law enforcement agencies for the purpose of investigating crimes, address fraud, by a subpoena or court of law, to prevent violation of terms of service, security issues, protection and safety of users or for other security matters permitted by the law.
      3. 3.1.3. To investigate or respond to any real or perceived violation of this Privacy Policy or of our Disclaimer, Terms and Conditions, or any other terms of use or agreement with us.
      4. 3.1.4. If we are involved in a merger, acquisition or asset sale, your Personal data may be transferred to our assignee, acquiring company or transferee of the assets. We will provide notice before your Personal data is transferred and becomes subject to a different Privacy Policy.
  4. 4. Retention time

    1. 4.1. Waxpeer reserves the right to store and process Personal data for as long as required by the purpose they have been collected for, or within the period up to 5 years.
    2. 4.2. Personal data collected for purposes related to the performance of the Agreement shall be retained until such agreement has been fully performed.
    3. 4.3. Personal data may be retained for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
    4. 4.4. We will also retain Usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
    5. 4.5. Once the retention period expires, Personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
  5. 5. Cross-border data transfer

    1. 5.1. All the information you supplied to us is safe and secure. Your Personal data may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
    2. 5.2. We have put in place various measures to ensure your information is safe and confidential from third parties. We further assure you that on no account will your information be transferred to any unsafe jurisdiction or organization, or contrary to the terms set out in this privacy policy. We have also put in place additional measures to ensure the safety of your data by making our Website and other Services GDPR compliant especially for our esteemed customers from European Economic Area and ensuring maximum data protection.
  6. 6. Children's Privacy

    If you are less than 18 years of age, you are advised to stay away from the Website and the Services. In the event of us realizing we've received information from a customer under 18 years of age, without the parent's consent, such information will be deleted immediately.

  7. 7. Processing of Personal data under GDPR

    Waxpeer has set out the condition for which we collect and use the Personal data of our users from European Economic Area (EEA), this condition or basis depends mainly on the specific data collected.

  8. 8. The rights of Users

    1. 8.1. Individual data subjects have the following rights under the GDPR.
      1. 8.1.1. Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal data.
      2. 8.1.2. Object to processing of their data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
      3. 8.1.3. Access their data. Users have the right to learn if data is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the data undergoing processing.
      4. 8.1.3. Verify and seek rectification. Users have the right to verify the accuracy of their data and ask for it to be updated or corrected.
      5. 8.1.4. Restrict the processing of their data. Users have the right, under certain circumstances, to restrict the processing of their data. In this case, we will not process their data for any purpose other than storing it.
      6. 8.1.5. Have their Personal data deleted or otherwise removed.**Users have the right, under certain circumstances, to obtain the erasure of their data from the us.
      7. 8.1.6. Receive their data and have it transferred to another controller.**Users have the right to receive their data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
      8. 8.1.7. Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
      9. 8.1.8. Rights relating to automated decision-making and profiling. We do not, however, use your personal data in this way.
  9. 9. Residents of California

    If you are a California resident, you can request a notice disclosing the categories of personal information about you that we have shared with third parties for their direct marketing purposes during the preceding calendar year. To request this notice, please submit your request here. Please allow 30 days for a response. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer such a request.

  10. 10. Privacy Policies of other websites

    1. 10.1. Waxpeer has no responsibility or liability for the content and activities of any other individual, company or entity whose website or materials may be linked to the Website, and thus Waxpeer cannot be held liable for the privacy of the information on their website or that you voluntarily share with their website. Please review their privacy policies for guidelines as to how they respectively store, use and protect the privacy of your information. Waxpeer is also not responsible for the information and data that you provide to other users or third parties.
  11. 11. Changes in the Privacy Policy

    1. 11.1. Waxpeer may update, add to, change, or modify the Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.
    2. 11.2. Any such change, update, or modification will be effective immediately upon posting on the Website and the User acknowledges that the ongoing use of the Website is independent and adequate consideration in support of such modification.
    3. 11.3. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
  12. 12. Viewing by Others

    Note that whenever you voluntarily make your information available for viewing by others online through the Website or other Services, it may be seen, collected and used by others, and therefore, we cannot be responsible for any unauthorized or improper use of your Information that you voluntarily share.

  13. 13. Security/protection of your information

    1. 13.1. We appreciate and value the information you give to us so we take precautions to protect your information. When you submit your information via the Website or the Services your information is protected both online and offline. Whenever we collect personal data, these data are encrypted and transmitted to us in a secure way. While we use encryption to protect personal data online, we also protect your information offline. The computers/servers in which we store personally identifiable information are kept in a secure environment. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable and we cannot guarantee its absolute security.
    2. 13.2. We use standard adequate security measures against loss, misuse or alteration of your information. However, Waxpeer cannot guarantee the total invulnerability of the security system from illegal actions of the third parties and the User shall not address any claim in relation to any damages caused by illegal actions of the third parties.
    3. 13.3. Please ensure to keep your Account data away from third parties. It is your responsibility to protect your username and password from disclosure to others. We will not be responsible for any unauthorized or improper use of your information, as well as for any loss or damage arising from your failure to protect your Account data. If you share your data with others, they may be able to obtain access to your Personal data at your own risk.
  14. 14. Assignment of Rights

    In the event of an assignment, sale, joint venture, or other transfer of some or all of our assets, you agree we can assign, sell, license or transfer any information that you have provided to us. Please note, however, that any purchasing party is prohibited from using the personal data or Other Information submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy without your prior consent.

  15. 15. Contact / Enquiry

    For any question about this Privacy Policy, kindly contact us on the following:
    Email: [email protected].